Error Message APP-PO-15556 on Lot Entry Form INVTTELT Delivering RMA / Incorrect Negative Quantity (Doc ID 1591357.1)

Last updated on APRIL 03, 2025

Applies to:

Symptoms

On :  12.1.3 version, Receiving Functions

When attempting to deliver remaining quantity for a split Return Material Authorization (RMA) line
On Lot Entry  form  / In Lot Numbers tab

. The quantity is defaulting to  a negative quantity

. When attempting update the value to positive value get message

Steps
The issue can be reproduced at will with the following steps:

1) For an RMA line that has been already partially received / split

2) Navigate to Receiving Transactions form RCVTXERT
Search for RMA Number
See one record with Quantity N
Destination Type = Inventory
Enter Subinventory and Locator.
Click on Lot - Serial button.

3) In Lot Entry form, INVTTELT see the Item Quantity is Positive, but on the Lot Numbers tab, for Lot Number <lot> the Quantity is Negative.
Both fields are yellow.

4) You already have file versions at or above those in <Note 863645.1>

Version    Patch Number    File Versions
11.5.10     7195205     
$ONT_TOP/patch/115/sql      OEXLSRLB.pls      115.12.11510.4
$ONT_TOP/patch/115/sql      OEXLSRLS.pls      115.6.11510.1
$ONT_TOP/patch/115/sql      OEXUREQB.pls      115.189.11510.17
$ONT_TOP/patch/115/sql      OEXUREQS.pls      115.43.11510.2

R12.1     10028348   
$ONT_TOP/patch/115/sql      OEXLSRLB.pls      120.2.12010000.2
$ONT_TOP/patch/115/sql      OEXLSRLS.pls      120.0.12010000.1
$ONT_TOP/patch/115/sql      OEXUREQB.pls      120.23.12010000.10
$ONT_TOP/patch/115/sql      OEXUREQS.pls      120.1.12010000.3

(You can check these by running the 'Diagnostics: Apps Check' concurrent program for Order Management. Refer to <Note 276207.1>.)

 
5) When performing SQL trace
5.1) raw trace from RCVRCERC shows
SELECT MESSAGE_TEXT, MESSAGE_NUMBER, TYPE, FND_LOG_SEVERITY, CATEGORY, SEVERITY FROM FND_NEW_MESSAGES M, FND_APPLICATION A WHERE :B3 = M.MESSAGE_NAME AND :B2 = M.LANGUAGE_CODE AND :B1 = A.APPLICATION_SHORT_NAME AND M.APPLICATION_ID = A.APPLICATION_ID
Bind#0
 value="PO_RMA_QUANTITY_VAL_FAILED"

2) tkprofed trace shows last instruction is

********************************************************************************
SELECT SUM(MTLN.PRIMARY_QUANTITY)
FROM
MTL_MATERIAL_TRANSACTIONS MMT , MTL_TRANSACTION_LOT_NUMBERS MTLN WHERE
 MMT.TRX_SOURCE_LINE_ID IN (SELECT LINE_ID FROM OE_ORDER_LINES_ALL WHERE
 LINE_SET_ID = :B3 ) AND MMT.TRANSACTION_SOURCE_TYPE_ID = 12 AND
 MMT.TRANSACTION_ACTION_ID IN (1,27) AND MMT.TRANSACTION_TYPE_ID IN (15,36,
 37) AND MMT.INVENTORY_ITEM_ID = :B2 AND MMT.ORGANIZATION_ID = :B1 AND
 MTLN.TRANSACTION_ID = MMT.TRANSACTION_ID 
********************************************************************************

Note: Another symptom may be that issue occurs when receiving RMA when Sales order is created in UOM other than Primary UOM.

Cause

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