Report Manager Excel Output Is Blank User Specific

(Doc ID 1591396.1)

Last updated on OCTOBER 17, 2016

Applies to:

Oracle Report Manager - Version 11.5.10.2 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Symptoms

In an 11.5.10 environment, other users are working fine.  Have checked all of settings as referenced in <Document 1404433.1>.  The excel does open up with the background format and color, but the worksheet is blank.  The PDF output is fine with data.

Cause

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