Unable to Create Applied Credit Memo Due To Overapplication Error Even Though There Are No Applications On The Invoice. (Doc ID 1591407.1)

Last updated on APRIL 16, 2017

Applies to:

Oracle Receivables - Version 12 and later
Oracle E-Business Tax - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

 Error message shown:

You can not apply more than the original line amount.
A credit memo is attempting to overapply a specific transaction line, but overapplication is not allowed

Looks like the tax amount on the credit memo is calculated differently then on the invoice

 

Cause

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