Upon Return From Supplier Punchout, iProcurement Gives Error Indicating the UOM Is Not Configured For Purchasing (Doc ID 1591525.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In Oracle iProcurement, Release 12.1.3, an error appears after the user has returned from the supplier punchout.


ERROR

Error
OfficeTeam Clear Adhesive Tape Small Roll Multipurpose Easy-tear Polypropylene 19mm x 33m Ref 1736 was not added to cart. Unit of measure Ea is not configured for purchasing.



Steps To Reproduce

The issue can be reproduced at will with the following steps:
1. Log in to Oracle Applications, using an iProcurement responsibility.
2. From the Shopping home page, click the link to punch out to the supplier site.
3. On the supplier website, select the item with Unit of Measure "Each" and add to the shopping cart/basket.
4. Upon return to the iProcurement session, the Shopping Cart page displays the error message and does not show the item in the cart.


Business Impact

Due to this issue, users cannot request items via punchout from the supplier.



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms