Customers Workbench: Customer Account Page Taking More Than Expected Time to Load

(Doc ID 1591948.1)

Last updated on FEBRUARY 13, 2018

Applies to:

Oracle Receivables - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

In the standard Customer Page when querying on any customer Account Detail, its taking more than the required time to render the detail.

Steps to Reproduce:
Responsibility: Receivables Manager
Navigation:  Customers > Customers

  1. Customer (Query The Customer)c
  2. Click on Details
  3. Customer Page opens half way and gets stuck

Changes

 

Cause

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