Unable To Change Default Withholding Tax Code On Tax Distribution Withholding (Doc ID 1591969.1)

Last updated on SEPTEMBER 27, 2016

Applies to:

Oracle Financials for the Americas - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Colombian Payables

Attempting to change a tax code and receive the following error:

FRM-40736: WHEN BUTTON PRESSED trigger raised unhandled exception ORA- 01403

Steps to Reproduce:
Responsibility: Oracle Payables - Colombia localization
Navigation: Invoices -> Entry -> Invoices
Query an invoice
Go to Distributions
Select the Recoverable Tax Line
Select Tools > Invoice Withholding Distributions

This form does not default the withholding tax type and name, so you cannot change the primary withholding tax code defaulted from the supplier withholding tax applicability form.

The problem occurs for all invoices.
There is no workaround.
The issue persists using Help-->diagnostics--> custom code off

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms