UWQ Doesn't Show Scores by Operating Unit
(Doc ID 1592463.1)
Last updated on FEBRUARY 12, 2019
Oracle Advanced Collections - Version 12.1.3 and later Information in this document applies to any platform.
UWQ when shown by Operating Unit, will show the same score for an account that is doing business in two Operating Units, even though the score may be different.
Operating Unit A - Customer Account - SampleCustomer123
Operating Unit B - Customer Account - SampleCustomer123
Run scoring engine for Operating Unit A and SampleCustomer123 gets a score of 50 Run IEX: Populate UWQ Summary Table for Operating Unit A and you will see a row in the table for SampleCustomer123 and a score of 50
Run scoring engine for Operating Unit B and SampleCustomer123 gets a score of 10 Run IEX: Populate UWQ Summary Table for Operating Unit B and you will see a row in the table for SampleCustomer123 in Operating Unit A for a score of 10 and a row for Operating Unit B for a score of 10
Operating Unit A should be 50.
If you look at the code you will see the Score does not have an Org_ID IEX_UWQ_POP_SUM_TBL_PVT
Cursor: cursor c_account_score is SELECT sh.score_object_id, sh.score_value score,sh.score_id, sc.score_name FROM iex_score_histories sh, iex_pop_uwq_summ_gt temp, iex_scores sc WHERE sh.creation_date = (SELECT MAX(creation_date) FROM iex_score_histories sh1 WHERE sh1.score_object_code = 'IEX_ACCOUNT' AND sh1.score_object_id = sh.score_object_id) -- AND rownum < 2 AND sh.score_object_code = 'IEX_ACCOUNT' AND sh.score_object_id = temp.object_id and sc.score_id = sh.score_id;
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