Delete Item Function Does Not Delete Customer Item Cross References (Doc ID 1592772.1)

Last updated on APRIL 24, 2015

Applies to:

Oracle Item Master - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Item Issues

When attempting to create Customer Item Cross Reference,
the following error occurs.

ERROR
-----------------------
A Customer Item Cross Reference record with the same Customer Item Id, Master Organization Id, Inventory Item Id, and/or Rank combination already exists.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In Inventory Responsibility > Items > Customer Items > Customer Item Cross Reference, enter Customer Item = test_test, Item = test_cus1, Rank = 1, save, got the following error message:
A Customer Item Cross Reference record with the same Customer Item Id, Master Organization Id, Inventory Item Id, and/or Rank combination already exists.

Cause

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