Putaway Tasks Error With 'This Task Errored Out While Processing" During Internal Sales Order (ISO) Putaway (Doc ID 1592924.1)

Last updated on DECEMBER 31, 2021

Applies to:

Symptoms

An error "This task errored out while processing" appears during Internal Sales Order (ISO) putaway in mobile telnet.

This is happening for all ISO's and for any license plate number (LPN).

LPNs with single items can be dropped using our 'Full Putaway' option. (this does not have the parameter to validate each line)

We added the partial putway menu item that includes the parameter "SUGGESTION=LINES" which allows us to put different items within the LPN into different locators as opposed to dropping the entire contents of the pallet into one locator. See attached document partial_putaway_function_setups.docx for details.

Debug Log
In your receiving debug file, you might see details like the following:

ERROR
"The task errored out while processing"

STEPS
1. Telnet to whse mgmt>inbound>partial putaway>enter lpn (with multiple items)
2. Chose drop
3. Confirm item, lot, uom, qty, subinventory and locator
4. Chose transfer contents
5. The error comes up; The error above is displayed.

WHAT IS WORKING
This works in our old 11i instance, but is not working in R12. Our items are lot controlled but not serial controlled. When we drop the Lpn we do not specify another Lpn because they are going into non-lpn controlled warehouses.

Cause

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