My Oracle Support Banner

Receipts Workbench Issue: Unable To Change Customer Details On Posted Receipts (Doc ID 1593042.1)

Last updated on JUNE 07, 2021

Applies to:

Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.


In 11i, you had the flexibility to change the customer details, even after a receipt was accounted and posted to GL.

This flexibility is not available post upgrade to R12. 

You require this functionality, as you have several Lockbox receipts where the customer detail has to be changed after month-end close.  In other words, after create accounting and posting to GL.


Upgraded from 11i to R12


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.