Receipts Workbench Issue: Unable To Change Customer Details On Posted Receipts
Last updated on AUGUST 28, 2017
Applies to:Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.
In 11i, you had the flexibility to change the customer details, even after a receipt was accounted and posted to GL.
This flexibility is not available post upgrade to R12.
You require this functionality, as you have several Lockbox receipts where the customer detail has to be changed after month-end close. In other words, after create accounting and posting to GL.
Upgraded from 11i to R12
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