My Oracle Support Banner

Create and Reschedule ISO request fails with "e_creating_iso_err" (Doc ID 1593379.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When ever a planned inbound/outbound shipments are released from DRP workbench, the "Create and Reschedule ISO" request fails to create the Internal Sales Order.
The request log shows the following error

ERROR

Error in loading sales order.
Error in CREATE_AND_SCHEDULE_ISO : e_creating_iso_err



STEPS TO REPRODUCE
Responsibility - Distribution Planner
Navigate to Workbench
Try to release Planned inbound shipments or Planned outbound shipments, the IR/ISO is not created.
On source, Create and Reschedule ISO completes in error


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.