How to disable "Customer Standard" button in Service Requests> Customer Management

(Doc ID 1593724.1)

Last updated on JUNE 03, 2016

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.


You would like the 'Customer Standard' button disabled from the Accounts tab in the Contact Center form.
Field Service manager > Field service Dispatcher > Service Requests> Customer management > Contact center form> Accounts tab > need to remove/disable the Customer Standard button.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms