My Oracle Support Banner

Overlapping Message Is Not Generated For Debrief Labor Lines If Existing Line Timings Are Falling Under Entered Line Timings (Doc ID 1593887.1)

Last updated on FEBRUARY 28, 2019

Applies to:

Oracle Field Service - Version 12.1.2 and later
Information in this document applies to any platform.


Problem Description
Overlapping message is not generated if existing line timings are falling under entered line timings. Ideally in this case an overlapping error should appear.
Due to this issue multiple Travel/Labor lines falling with same timings are being created.


Steps to Reproduce


1. Set the 'CSF: Allow overlapping Labor lines for Debrief' profile to No.
2. Enter a debrief labor line with:
start time=03-Sep-2013 14:30
end time= 03-Sep-2013 14:45
and save it.
3. Enter a second debrief labor line with:
start time=03-Sep-2013 14:22
end time= 03-Sep-2013 15:22
4. Save the second line.
The line is saved successfully without error.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.