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Overlapping Message Is Not Generated For Debrief Labor Lines If Existing Line Timings Are Falling Under Entered Line Timings (Doc ID 1593887.1)

Last updated on FEBRUARY 28, 2019

Applies to:

Oracle Field Service - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

Problem Description
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Overlapping message is not generated if existing line timings are falling under entered line timings. Ideally in this case an overlapping error should appear.
Due to this issue multiple Travel/Labor lines falling with same timings are being created.

 

Steps to Reproduce

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1. Set the 'CSF: Allow overlapping Labor lines for Debrief' profile to No.
2. Enter a debrief labor line with:
start time=03-Sep-2013 14:30
end time= 03-Sep-2013 14:45
and save it.
3. Enter a second debrief labor line with:
start time=03-Sep-2013 14:22
end time= 03-Sep-2013 15:22
4. Save the second line.
The line is saved successfully without error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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