Expense Export Program Submitted With 'Organization Name' Validating ERs For Other Orgs Too (Doc ID 1594322.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On 12.1.3 with 10040337 Mandatory patch and 16234880 OIE-RPC Mar 2013 applied.

ACTUAL BEHAVIOR
---------------
Expense Report Export program run for a particular Organization Name is placing an Internet Expense Report on hold which is under a different Organization Name.

EXPECTED BEHAVIOR
-----------------------
Expect that when Expense Report Export program is run for a particular Organization Name it will not place an Internet Expense Report on hold which is under a different Organization Name.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit and Process and Internet Expense Report for Organization "A" which you expect will go on hold when Export is run for Hold Description: Hold Pending Receipts
2. Run the Expense Report Program, which is tied to an MO: Security Profile which includes both Organization "A" and Organization "B",
  however when running the program, specify the Organization Name as Organization "B" when running the export program.
3. View the Holds created by the Export Program which was run in step 2. The report from Step 1 and Organization "A" was put on hold, even though the Export was run against Organization "B".

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Per Client:
"Business runs the expense export program for few of the organizations on daily basis and for few on weekly basis. Because of this issue, till they do e-Receiving for US and run the expense export program, they will need to hold the program for all other orgs which causes delay"

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms