When Running Some Reports in French Canadian (FRC) Language, the Report Is Displayed in English (ENG) Instead Of French When 'ICX Territory' Set To US (Rather Than Canada) (Doc ID 1594445.1)

Last updated on JULY 07, 2020

Applies to:

Symptoms

When ICX profile « ICX : Territory » is set to United States ( États-Unis), reports when run when logged in as FRC are still printing in English.
The profile : « ICX : Language » is correctly set to French Canadian (Français (Canada)) and the user is logged in with that language.

Reports with this problem:

- Rapport sur les avis rétroactifs (avancé) – PDF (Retro-Notifications Report (Enhanced))
- Sommaire brut à net (PDF) (Gross To Net Summary (PDF))
- Rapport des messages de paie (PDF) Payroll Message Report (PD
- Rapport Répartition des coûts pour intervalle de dates (PDF) Cost Breakdown Report for Date Range (PDF
- Rapport Répartition des coûts pour l'attribution des coûts (PDF) Cost Breakdown Report for Costing Run (PDF
- Rapport Détail des liens d'éléments (PDF) Element Link Details Report (PDF)


1) is user is logged in and operating in the Canadian French language:
  profile « ICX : Language » is Français (Canada).
  profile « ICX : Territory » = Canada

2) is user is logged in and operating in the Canadian French language:
  profile « ICX : Language » is US English
  profile « ICX : Territory » = Canada

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. set the system as :
  profile « ICX : Language » is Français (Canada).
  profile « ICX : Territory » = Canada
2. Log into the system as a FRC User
3. Run one of the reports listed above

Changes

Cause

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