Advanced Collections: Unpaid Reason Code Error
(Doc ID 1594728.1)
Last updated on APRIL 24, 2020
Applies to:
Oracle Advanced Collections - Version 12.1.3 and later Information in this document applies to any platform.
Symptoms
From eBusiness Center Form went to a Transaction Row. This Transaction has Unpaid Reason attached. Attempting to change the unpaid reason code and receive the following error:
APP-JTF-210604 Program Error: Please inform your system administrator or support that:
jtf_grid.getRowSelection package reports error:
DEVELOPER ERROR: jtf_grid.getRowSelection reports that an error has occured for
grid: datasource:
The following information is available:
jtf_grid.getRowSelection can only be called after a JTF_GRID_EVENTS.ROW_SELECTION_EVENT has occured for the current grid
Steps to Reproduce: Click Full Screen button Transaction Full Screen window opened Navigate to unpaid reason column and right click Select Unpaid Reason Try to change the Unpaid Reason Error message displays
The error is either in the form or the metadata definition.
Cause
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
