FRM-41051 - Unable To Create A Second Credit Memo To The Same AR Invoice Line.

(Doc ID 1594771.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

There is still an outstanding balance on the invoice but we unable to create a second credit memo
for the same AR invoice line

Steps:
Responsibility : Receivables Manager
Navigation Path: Transactions/Transactions

1. Open Transactions form and find an Invoice
2. Actions/Credit
It opens Credit Transactions window.
Credit memo 527551 appears as already applied to this invoice and completed
3. Click Credit Lines button.
It opens Lines window.
Line 1 greyed out.
Unable to add second line due to this error:
FRM-41051:  You cannot create a record here.

Cause

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