Last updated on AUGUST 25, 2017
Applies to:Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
There is still an outstanding balance on the invoice but we unable to create a second credit memo
for the same AR invoice line
Responsibility : Receivables Manager
Navigation Path: Transactions/Transactions
1. Open Transactions form and find an Invoice
It opens Credit Transactions window.
Credit memo 527551 appears as already applied to this invoice and completed
3. Click Credit Lines button.
It opens Lines window.
Line 1 greyed out.
Unable to add second line due to this error:
FRM-41051: You cannot create a record here.
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