Dispute Section Search is not Working when Dispute is Having Dispute Section as Lines Subtotal (Doc ID 1594779.1)

Last updated on MARCH 15, 2016

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When searching on a dispute in the Advanced Search section of the search, no records are returned when searching on Advanced Item = Lines Subtotal.

APP-IEX-240445 Query caused no records to be retrieved

Steps to Reproduce:
Responsibility
: Collections Agent
Navigation
: Search

  1. Create a dispute on an invoice for the Lines Subtotal section.
  2. Try to query this dispute in the Advanced Item section of the search
  3. Section:
    Advanced Item = Dispute Section
    Condition '='
    Value = Lines Subtotal

Cause

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