Dispute Section Search is not Working when Dispute is Having Dispute Section as Lines Subtotal
(Doc ID 1594779.1)
Last updated on NOVEMBER 09, 2020
Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.
When searching on a dispute in the Advanced Search section of the search, no records are returned when searching on Advanced Item = Lines Subtotal.
APP-IEX-240445 Query caused no records to be retrieved
Steps to Reproduce:
Responsibility: Collections Agent
- Create a dispute on an invoice for the Lines Subtotal section.
- Try to query this dispute in the Advanced Item section of the search
Advanced Item = Dispute Section
Value = Lines Subtotal
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