Cannot Add Item In Association to Counter Group - Expected Item Is Not In LOV (Doc ID 1595494.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Installed Base - Version 12.1.1 and later
Information in this document applies to any platform.
***Checked for Relevance 16-AUG-2015***

Symptoms

ACTUAL BEHAVIOR
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When trying to add a newly created item to an existing counter group, the item does not come up in the LOV.

EXPECTED BEHAVIOR
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expect the item to be shown in the LOV so it can be added to the Counter Group.

STEPS
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The issue can be reproduced at will with the following steps:


1. In Inventory, assign a new Item 100P05330N. It is serialized at receipt, tracked in IB and assigned to an Inventory Organization and the Item Master Organization

2. Go to Install Base (IB) >> Counters >> Groupings and find the existing Counter Group (the one in question) and click on 'Update'

3. In the Item Associates, add a new row and use the LOV to query Item 100P05330N - it is not there


Cause

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