Cannot Add Item In Association to Counter Group - Expected Item Is Not In LOV

(Doc ID 1595494.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Installed Base - Version 12.1.1 and later
Information in this document applies to any platform.
***Checked for Relevance 16-AUG-2015***


When trying to add a newly created item to an existing counter group, the item does not come up in the LOV.

expect the item to be shown in the LOV so it can be added to the Counter Group.

The issue can be reproduced at will with the following steps:

1. In Inventory, assign a new Item 100P05330N. It is serialized at receipt, tracked in IB and assigned to an Inventory Organization and the Item Master Organization

2. Go to Install Base (IB) >> Counters >> Groupings and find the existing Counter Group (the one in question) and click on 'Update'

3. In the Item Associates, add a new row and use the LOV to query Item 100P05330N - it is not there


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms