UPK: "Word document saving failed" Error When Non-Admin Users Publish (Doc ID 1595723.1)

Last updated on JULY 30, 2015

Applies to:

User Productivity Kit - Version 11.1.0.2 to 11.1.0.2 [Release 11.1]
Information in this document applies to any platform.

Symptoms

On : 11.1.0.2 version, when a non admin user attempts to publish a topic or section publishing fails with:


ERROR
-----------------------
See the following error:
<Message>Word document saving failed. Verify that the document or template is not currently open in Word. Path(Uri) = 'odpub://int/JobAid/OxmlPrint/Temp/New Topic JOBAID.doc'.</Message>
 </Warning>

- <Activity Context="">
 <Message>Warning. Microsoft.CSharp.RuntimeBinder.RuntimeBinderException: Cannot perform runtime binding on a null reference at CallSite.Target(Closure , CallSite , Object , String , Int32 ) at System.Dynamic.UpdateDelegates.UpdateAndExecuteVoid3[T0,T1,T2](CallSite site, T0 arg0, T1 arg1, T2 arg2) at CallSite.Target(Closure , CallSite , Object , String , Int32 ) at Gkn.OnDemand.Utilities.WordAutomationWrapperDynamic.SaveAsDoc(Object doc, String fileName) in c:\BuildRoot\Engineering\Branches\Hacienda\Core_DotNet\Utilities\WordAutomationWrapperDynamic.cs:line 532 at CallSite.Target(Closure , CallSite , WordAutomationWrapperDynamic , Object , String ) at System.Dynamic.UpdateDelegates.UpdateAndExecuteVoid3[T0,T1,T2](CallSite site, T0 arg0, T1 arg1, T2 arg2) at CallSite.Target(Closure , CallSite , WordAutomationWrapperDynamic , Object , String ) at Gkn.OnDemand.Publishing.Tasks.WordProc.SaveDocumentAsWord() in c:\BuildRoot\Engineering\Branches\Hacienda\Core_DotNet\PublishingComponent\Tasks\WordProc.cs:line 1133</Message>
 </Activity>



Cause

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