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Logo Appears In Preview But Not In The BI Publisher Report Output (Doc ID 1596154.1)

Last updated on APRIL 03, 2025

Applies to:

BI Publisher (formerly XML Publisher) - Version 5.6.3 to 5.6.3 [Release 5]
Information in this document applies to any platform.

Symptoms

On : E-Business Suite 12.1.3,
the logo is displayed in Online Preview output, but not in the XML Publisher report output (PDF format).

The xdo.log shows following error:

Error  
[102413_084749521][][EXCEPTION] java.io.IOException: Server returned HTTP response code: 400 for URL: https://abcd.com:443/OA_MEDIA/mno pqr.gif
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1436)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(HttpsURLConnectionImpl.java:234)
at java.net.URL.openStream(URL.java:1010)

 
The issue can be reproduced at will with the following steps:

1. Create a template and include a logo.
2. Online preview of report shows logo but not in the printed output.

Verified the file and directory permissions for the applications OS user.  All the premissions are available.

Cause

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In this Document
Symptoms
Cause
Solution


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