Campaign Page Breadcrumb Link Error: "You have encountered an unexpected error. Please contact the System Administrator for assistance" (Doc ID 1596556.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Marketing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to Click on the breadcrumb links at the top of the campaign page > 'update campaign' get an error page.

Error

You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.


Steps to Reproduce

  1. Responsibility: Oracle Marketing User
  2. Navigation: Click on Campaigns from shortcuts
  3. Click on already created Campaign
  4. Click on already created Activity link under the campaign
  5. Click on 'Budgets' tab within Activity
  6. Click on 'Manage Budget'
  7. Click on create request(Budget source creation)
  8. Click on the breadcrumb links at the top of the page: 'update campaign'
  9. Receive error page.


Cause

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