12.1.3 Error Accessing Endeca from iReceivables

(Doc ID 1596798.1)

Last updated on AUGUST 04, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

We have installed the Oracle E-Business Suite Extension for Oracle Endeca 12.1.3.4 following the Support Note id: 1562372.1.  After Successful completion of Integration, we have executed the ETL Tasks (Start Graph – Full Load Config & Incremental Data Load) jobs through Clover’s Task scheduler and they completed without any errors For AR.  All the job completed successfully without any errors.

When we access the screen for iReceivables, we are getting the below error in Work Order Overview screen :

(N) iReceivables 2.0 Internal ->Outstanding Receivables Overview
There was an error when trying to render this portlet. Please contact your system administrator.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms