Error: Inventory Cancelling Move Order Line Has Failed Occurrs When Trying To Cancel Order Line

(Doc ID 1596870.1)

Last updated on NOVEMBER 02, 2017

Applies to:

Oracle Order Management - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Transaction Control

When attempting to cancel a line, the following error occurs.

ERROR
-----------------------
Error : Inventory Cancelling Move Order Line has failed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Path : Order Management > Order Organizer > (Key in Order Number) > Lines > (Select line) > Actions = Cancel > Select Reason and okay.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Cancel the line.

Cause

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