Last updated on JULY 13, 2016
Applies to:
Oracle Order Management - Version 11.5.10.2 and laterInformation in this document applies to any platform.
Symptoms
On : 11.5.10.2 version, Transaction Control
When attempting to cancel a line, the following error occurs.
ERROR
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Error : Inventory Cancelling Move Order Line has failed
STEPS
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The issue can be reproduced at will with the following steps:
Path : Order Management > Order Organizer > (Key in Order Number) > Lines > (Select line) > Actions = Cancel > Select Reason and okay.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot Cancel the line.
Cause
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