R12: AP/IBY: IBY_DISBURSE_UI_API_PUB_PKG.terminate_pmt_request:Fatal: External app callout 'AP_PMT_CALLOUT_PKG.documents_payable_rejected', returned failure status - . Raising exception. (Doc ID 1597096.1)

Last updated on NOVEMBER 08, 2016

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

--Problem Description:
When attempting to run APXCNCLB module: Cancel Payment Process Request, the following error occurs.

ERROR
-----------------------
User-Defined Exception occurred in
ap_autoselect_pkg.cancel_batch
with parameters (p_checkrun_id: 101430)
while performing the following operation:
The return status from IBY API Terminate PMT Request is:E

---------------------------------------------------------------------------+
Start of log messages from FND_FILE
+---------------------------------------------------------------------------+
IBY_DISBURSE_UI_API_PUB_PKG.terminate_pmt_request:Fatal: External app callout 'AP_PMT_CALLOUT_PKG.documents_payable_rejected', returned failure status - . Raising exception.
IBY_DISBURSE_UI_API_PUB_PKG.terminate_pmt_request:Fatal: External app callout 'AP_PMT_CALLOUT_PKG.documents_payable_rejected', generated exception.
IBY_DISBURSE_UI_API_PUB_PKG.terminate_pmt_request:SQL code: -20001
IBY_DISBURSE_UI_API_PUB_PKG.terminate_pmt_request:SQL err msg: ORA-20001:
The return status from IBY API Terminate PMT Request is:E
+---------------------------------------------------------------------------+
End of log messages from FND_FILE
+---------------------------------------------------------------------------+


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Cancel Payment Process Request

Cause

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