Transactions Workbench: No Records Exist in the IBY_FNDCPT_TX_EXTENSIONS Table After Upgrade from R11.5.10 to R12.1.3 (Doc ID 1597554.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On the AR Transaction form, the Direct Debit Customer transactions do not have a Payment Details Instrument Number populated.

The PAYMENT_TRXN_EXTENSION_ID is NULL in RA_CUSTOMER_TRX_ALL table. The IBY_FNDCPT_TX_EXTENSIONS table has no records.

Changes

Upgrade from R11.5.10 to R12.1.3

Cause

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