Credit Memo Issue: Unable to Credit the Remaining Balance of the Invoice Using Credit Lines

(Doc ID 1597869.1)

Last updated on AUGUST 08, 2016

Applies to:

Oracle Receivables - Version 12 and later
Oracle E-Business Tax - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

Unable to Create Credit Memo using Credit Lines for Invoices with Taxes

Case 1: No Issue
Created invoice 13192 with 3 lines, without taxes
Credit memo(13193) got created and completed successfully for both credit balance and credit lines.

Case 2:  Issue
Created invoice 13194 with 3 lines, with  taxes
Credit memo(13195) got created and completed successfully when choose credit balance

Using credit lines, the credit memo saved for the first two lines without issue.
Credit the last line and not able to save the credit memo.

Found that while creating an application credit line by line (saving between each line) and 'allow overapplication' is set to N the tax for the last line is saved incorrectly on zx_lines.

Cause

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