Third Party Billing Import does not Perform Rollback or Fail in Case of Error
Last updated on MARCH 08, 2017
Applies to:Oracle Lease and Finance Management - Version 12.1.2 and later
Information in this document applies to any platform.
Find that when Third Party Billing Import is run and it encounters an error (e.g. in BILLING_CHARGES due to 0 amount invoice, or missing stream from financial product and SGT), the job does not perform a rollback or end in error. It ends in Completed status, and when viewing the log, you see there is an error that has occurred.
*=>ERROR: User-Defined Exception
1: You must enter a value for SOURCE_ID.
2: ORA-01086: savepoint 'EXTERNAL_BILLING_CHARGES_PVT' never established in this session or is invalid
ORA-06512: at "APPS.OKL_API", line 73
ORA-06512: at "APPS.OKL_EXT_BILLING_CHARGES_PVT", line 1923
ORA-06510: PL/SQL: unhandled user-defined in Package OKL_EXT_BILLING_CHARGES_PUB Procedure BILLING_CHARGES
Expect the Third Party Billing Import process to error out when there is an error and not process all the other records.
Customer has a business process that when errors occur, they fix them and re-insert the same batch in the interface table. This causes duplication of AR records for the processed records.
The issue can be reproduced at will with the following steps:
1. Insert data into interface table OKL_EXT_BILLING_INTF_ALL
Create an invoice to be loaded via Third Party Billing Import with a stream that is not on that product's SGT (Stream Generation Template), or try to import a 0.00 amount invoice.
2. Run Third Party Billing Import program
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms