R12: PA: PRC: Delete Project Performance Reporting Data RAN For 3 DAYS And Did Not Complete (Doc ID 1598839.1)

Last updated on JULY 27, 2017

Applies to:

Oracle Project Planning and Control - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Project Performance Reporting

ACTUAL BEHAVIOR
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PRC: Delete Project Performance Reporting Data RAN for 3 DAYS and did not complete

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Users are running PRC: Delete Project Performance Reporting Data with both parameters being Y and it started on Friday at 2 PM and it did NOT finish.
They had to terminate the process.
They had similar issue about a month ago, did the refresh and applied patch 12834327 and it did NOT help. Last SR was 3-6884489871.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
We are implementing Oracle Projects Management for a new business unit and this is impacting our schedule.

Cause

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