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R12: OIE: Expense Payment Hold Released Process is Not Triggering a Notification Automatically (Doc ID 1598845.1)

Last updated on FEBRUARY 24, 2019

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

The Expense Payment Hold Released Process is not triggering notification automatically.  According to the "Oracle Internet Expense User's Guide", the Expense Payment Hold Released process sends notifications that are initiated in these ways only when the receipts are received or waived for the expense report that caused the hold:
• Receipts are received from the user
• Receipts are waived by the auditor or manager
• Hold is manually released by auditors


The last option 'Hold is manually released by auditors' is raising the release hold event and is triggering the notification.But if this manual process is not done, if the receipts are received/waived, Expense Report Export program is not sending the release notification automatically.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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