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Using UTF8 Character Set In Mobile Field Service Causes Slower Performance On The Client (Doc ID 1598917.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Mobile Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 Mobile Field Service

Performance is slow when using Mobile Field Service client after changing the character set to UTF8.

After changing the character set to UTF8 the dashboard page takes 15-20 seconds to open. Before changing the character set it takes 2-3 seconds.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. On the client polite.ini file change parameter DB_CHAR_ENCODING=UTF8
2. Restart mobile client
3. Login and access the dashboard
4. The page takes 15-20 seconds to load

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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