My Oracle Support Banner

Using UTF8 Character Set In Mobile Field Service Causes Slower Performance On The Client (Doc ID 1598917.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Mobile Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.


On : 12.1.3 Mobile Field Service

Performance is slow when using Mobile Field Service client after changing the character set to UTF8.

After changing the character set to UTF8 the dashboard page takes 15-20 seconds to open. Before changing the character set it takes 2-3 seconds.

The issue can be reproduced at will with the following steps:
1. On the client polite.ini file change parameter DB_CHAR_ENCODING=UTF8
2. Restart mobile client
3. Login and access the dashboard
4. The page takes 15-20 seconds to load




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.