Transaction Workbench: Transaction Reference Field Gets Cleared Out and Becomes Blank After Entering Information in the Descriptive Flexfield (Doc ID 1598931.1)

Last updated on APRIL 03, 2025

Applies to:

Goal

Create a new transaction in AR or query a previously created one and manually enter a value in  the Reference field.

Once information in a descriptive flexfield is entered, the Reference Field gets cleared out and becomes blank. 

How can the information manually entered in the Reference field be retained?

Solution

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