Customers Workbench: Saving Bill-To and Ship-To Error - No Customer Site Use Was Found For ID ####
Last updated on JULY 12, 2017
Applies to:Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
Attempting to save a customer Bill-To or Ship-To Site for a customer and receive the following error:
No customer site use was found for ID #####.
Steps to Reproduce:
Navigation: Customers > Customers
Query for Customer
Click on Details for the account
Select an address and click on Details icon
Select the Business Purposes tab
Choose a Bill-To and click Details icon
Update the Bill-to information and Save.
The error appears.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms