Depot Repair: Cannot Book Orders After Patch 17412190:R12.ASO.B; Getting Error: "Please specify the Account Id for the Bill To Customer"

(Doc ID 1599769.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Depot Repair - Version 11.5.10 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.


after applying <patch 17412190:R12.ASO.B> cannot submit (book) orders from depot repair anymore (for logistics or actuals). When trying to, it fails with:

"Message)s) from Order Management: (Please specify the Account Id for the Bill To Customer."


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