Unable To Apply Multiple Withholding Tax Codes On Invoice Distribution Withholdings (Doc ID 1599991.1)

Last updated on FEBRUARY 02, 2017

Applies to:

Oracle Financials for the Americas - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Colombian Payables


The user have a requirement to apply multiple withholding taxes for some specific supplier's invoices in Colombia,
but the Invoice Distribution Withholdings form does not allow to enter multiple withholding lines.


The issue can be reproduced at will with the following steps:

1. Responsibility: Oracle Payables - Colombia localization
2. Path: Invoices -> Entry -> Invoices
3. Create an invoice and save.
4. Validate the invoice.
5. Go to Distributions > Invoice Distribution Withholdings (JLZZPIDW 12.0.7.12010000.4 - latest version)

The user have a requirement to apply multiple withholding taxes for some specific supplier's invoices in Colombia,
but the Invoice Distribution Withholdings form does not allow to enter multiple withholding lines.

These are the 2 tax codes that the user wants to apply, but nothing defaults on the invoice.
If the user uses the Redefault Withholding button, the primary code gets applied.

There is no Workaround.
This has always been a problem.
There are at least 10 such invoices in CO, where multiple WHT codes have to be applied.
The problem has always occurred.
It also occurs for other suppliers.


The issue has the following business impact:
Due to this issue, users cannot apply multiple withholding taxes.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms