ROI Receiving Transactions Rejected Without Any Error / Stuck in RTI / No Records in Po_Interface_Errors Table (Doc ID 1600218.1)

Last updated on MAY 18, 2019

Applies to:

Symptoms

Although patches from <Note 1409184.1> have been applied when attempting to receive Purchase Orders through Receiving Open Interface some Receiving transactions are rejected without any error in PO_INTERFACE_ERRORS table.


Steps

1. Populate RCV_HEADERS_INTERFACE and RCV_TRANSACTIONS_INTERFACE with multiple Receive / Deliver records for multiple purchase orders / Submit a batch of 1000 records.

2. Run RVCTP Receiving Transaction Processors.
Some records are processed fine and others fail.

3. Many records are stuck in RCV_TRANSACTIONS_INTERFACE table with:

• PROCESSING_STATUS_CODE ERROR
• PROCESSING_MODE_CODE BATCH
• TRANSACTION_STATUS_CODE PENDING

but in PO_INTERFACE_ERRORS table there is no record for each INTERFACE_TRANSACTION_ID stuck in RTI.  500 gets rejected without any error.

Cause

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