ROI Receiving Transactions Rejected Without Error - Stuck in RTI - No Records in PO_Interface_Errors Table (Doc ID 1600218.1)

Last updated on MAY 10, 2021

Applies to:

Symptoms

Although patches from <Note 1409184.1> have been applied, when attempting to Receive Purchase Orders through Receiving Open Interface, some Receiving Transactions are rejected without any error in PO_INTERFACE_ERRORS table.


STEPS:

1.  Populate RCV_HEADERS_INTERFACE and RCV_TRANSACTIONS_INTERFACE with multiple Receive / Deliver records for multiple purchase orders / Submit a batch of 1000 records.
2.  Run RVCTP Receiving Transaction Processors.
3.  Note that some records are processed without issue, and others fail.
4.  Many records are stuck in RCV_TRANSACTIONS_INTERFACE table with:

• PROCESSING_STATUS_CODE ERROR
• PROCESSING_MODE_CODE BATCH
• TRANSACTION_STATUS_CODE PENDING

5.  Note in PO_INTERFACE_ERRORS table there are no record for each INTERFACE_TRANSACTION_ID stuck in RTI. 

Changes

Cause

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