11i Customer Applied Credit Memo Of Unrelated Customer To Invoices Of Unrelated Acct

(Doc ID 1600276.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle iReceivables - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

The Created_by column on the AR_PAYMENT_SCHEUDLES_ALL table remains the User_id of the previous Customer that created a different activity.

Example:

Customer 1 logs in and makes a payment
Customer 2 logs in and makes a credit to an invoice

If you look in the AR_PAYMENT_SCHEDULES_ALL table, the created_by for each row is the same even though different user accounts were used.

Cause

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