Copying a Manager Layout Results in Error: "Could not retrieve MANAGER_LAYOUT(s)" (Doc ID 1600373.1)

Last updated on NOVEMBER 15, 2013

Applies to:

Oracle Transportation Management - Version 6.3.0 to 6.3.3 [Release 6.3]
Information in this document applies to any platform.

Symptoms

When attempting to copy a Manager Layout the following Exception is encountered


ejb.ManagerLayout record not found: pk=
  Could not retrieve MANAGER_LAYOUT(s)

at glog.util.remote.BeanManagedEntityBean.executeFind(BeanManagedEntityBean.java:1023)
at glog.util.remote.BeanManagedEntityBean$5.execute(BeanManagedEntityBean.java:351)
at glog.util.remote.BeanManagedEntityBean.dbModify(BeanManagedEntityBean.java:1074)
at glog.util.remote.BeanManagedEntityBean.doFindByPrimaryKey(BeanManagedEntityBean.java:349)
at glog.util.remote.BaseEntityBean$5.doIt(BaseEntityBean.java:567)
at glog.util.remote.BaseEntityBean.ejb(BaseEntityBean.java:800)
at glog.util.remote.BaseEntityBean.ejbFindByKey(BaseEntityBean.java:565)
at glog.ejb.managerlayout.db.ManagerLayoutBeanDB.ejbFindByPrimaryKey(ManagerLayoutBeanDB.java:83)
at glog.ejb.managerlayout.ManagerLayoutHomeStub.findByPrimaryKey(ManagerLayoutHomeStub.java:67)
at glog.server.managerlayout.ManagerLayoutSessionBean.getLayout(ManagerLayoutSessionBean.java:116)

 

1. Log in as DBA.ADMIN
2. Configuration and Administration -> User Configuration -> Manager Layout
3. Search for the Manager Layout ID
4. Click on the hyperlink for the Manager Layout that you wish to copy
5. Click Copy Manager Layout, then Copy Manager Layout on the pop-up.
6. Error occurs

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms