Statement Print Issue: The Korean (KRW) Currency Symbol Does Not Appear on AR Statements (Doc ID 1600718.1)

Last updated on APRIL 03, 2025

Applies to:

Symptoms

Printing AR Statement in PDF format and the currency symbol for Korean (KRW), and some others, is not available when using a template.
The symbol shows up as a box.

It works for USD as $

XML code Example:

<CD_FINANCE_CHARGES> 0</CD_FINANCE_CHARGES>
<CF_CUR_SYMBOL/>?
<C_YEARLY_INTEREST/>

The question mark is an indication the that the XML Publisher generator was not able to find the proper font file.

As opposed to the USD $ in another statement -

<CD_TOTAL_AMOUNT_DUE> 41,697.55</CD_TOTAL_AMOUNT_DUE>
<CD_FINANCE_CHARGES> 0.00</CD_FINANCE_CHARGES>
<CF_CUR_SYMBOL>$</CF_CUR_SYMBOL>
<C_YEARLY_INTEREST/>

Cause

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