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Customer Name Does Not Show on the Receipt Application Screen (Doc ID 1600734.1)

Last updated on MARCH 20, 2025

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

While applying an invoice to a receipt, the customer name and number information is NULL on the header.
After re-querying the receipt, the customer information is populated.

Steps to Reproduce:
Responsibility:  Receivables Manager
Navigation:  Receipts > Receipts
1. Create a Receipt
2. Enter customer information
3. Click Apply

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


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