Customer Name Does Not Show on the Receipt Application Screen
(Doc ID 1600734.1)
Last updated on MARCH 20, 2025
Applies to:
Oracle Receivables - Version 12.1.3 and later Information in this document applies to any platform.
Symptoms
While applying an invoice to a receipt, the customer name and number information is NULL on the header. After re-querying the receipt, the customer information is populated.
Steps to Reproduce: Responsibility: Receivables Manager Navigation: Receipts > Receipts 1. Create a Receipt 2. Enter customer information 3. Click Apply
Changes
Cause
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!