"Send Receipt of Payment Notifications" Does Not Send Emails (Doc ID 1601385.1)

Last updated on NOVEMBER 20, 2013

Applies to:

Oracle Payments - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
When submitting Create Settlement Batches process, the payment notification is not sent to the customers.

The "IBY_FC_PAYER_NOTIF_FORMAT module: Send Receipt of Payment Notifications" request is not sending the noification emails to the customers.

EXPECTED BEHAVIOR
-----------------------
Expect the payer notification to be sent to the concerned customers.

Cause

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