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Strategy Fulfillment Mailer is not Processing an Automatic Work Item (Doc ID 1601631.1)

Last updated on AUGUST 01, 2018

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

A specific work item of type "Send to Printer" is not being processed and remains in status OPEN.

Other work items work as expected.

Cause

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