Strategy Fulfillment Mailer is not Processing an Automatic Work Item (Doc ID 1601631.1)

Last updated on JUNE 27, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

A specific work item of type "Send to Printer" is not being processed and remains in status OPEN.

Other work items work as expected.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms