FRM-41045: Cannot Find Item: Invalid Id On Service Contract Authoring Form (Doc ID 1601662.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Service Contracts - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When authoring a new Service Contract and navigating through tabs in the form the following error is displayed:

Error:
FRM - 41045: Cannot find Item: Invalid Id

Steps to reproduce:
1. Go to (R) Service Contracts Manager (N) Launchpad > New
     - select to author a new contract
2. In the service contracts authoring form, enter the required header fields, then move to the lines tabs
3. Attempt to navigate to different tabs
    - will receive the error above.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms