Price Values Cannot be Modified in Claim with a Seeded Return Material Authorization(RMA) settlement method. (Doc ID 1601797.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In the Trade Management > Claims > Claim Line : If the settlement method is RMA then for type = ORDER or INVOICE, if the item type is PRODUCT then the price field value is always equals the UNIT SELLING PRICE of the product selected in the claim line. System does not allow to modify the price value.

Steps to Reproduce



Cause

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