The Instance cannot be un-expired, because it has a Terminable status (Terminated flag = Y) defined in the Installed Base Statuses Setup table. (Doc ID 1602867.1)

Last updated on JUNE 15, 2017

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When trying to reactivate an Instance, the following error is received.
ERROR
-----------------------
The Instance cannot be un-expired, because it has a Terminable status (Terminated flag = Y) defined in the Installed Base Statuses Setup table.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Enterprise Asset Management >> Assets >> Asset Number

2. Query de-activated asset

3. Try to re-activate and receive the above error



Changes

 

Cause

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