R12: Order Credit Card Expiration Date attribute clears when saving/booking sales order (Doc ID 1603970.1)

Last updated on MARCH 21, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Entry

ACTUAL BEHAVIOR
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The (Credit) Card Expiration Date on the order header gets cleared whenever saving a new order.

EXPECTED BEHAVIOR
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Expect the Card Expiration Date to remain populated on the order header after saving.

STEPS
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The issue can be reproduced at will with the following steps:
1) Log onto Oracle, select Order Management Super User responsibility
2) Navigate to Orders,Returns>Order Organizer
3) Choose New Order
4) Create Order Header Information (main tab)
5) Navigate to Others tab
6) Change Payment Terms to Credit Card
7) Change Payment Type to Credit Card
8) Enter 'Visa' as the Credit Card Type
9) Enter Credit Card Number (4111111111111111)
10) Enter Credit Card Exp Date (12-2010)
11) Enter Credit Card Holder Name
12) Save order
13)Card Expiration Date gets removed/cleared from header.

Cause

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