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MWA Ports Periodically Reporting "No Open Period Found For Date Entered" (Doc ID 1604218.1)

Last updated on OCTOBER 02, 2023

Applies to:

Oracle Warehouse Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

This issue is intermittent and the error is shown only on the mobile screen.

When having directly linked devices to specific ports through the device configuration the following error can occur on devices on a *specific* MWA port:

Error

"No Open periods found for date entered"

Note: When changing the device to use a different MWA port, the error disappears.

Changes

 Problem started after creating multiple MSCA Responsibilities, one for each function (Receiving, Picking, Packing and Shipping)

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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