Predelinquent Dunning Letters End with Error - ORA-01403: No Data Found (Doc ID 1604588.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Concurrent Requests

Attempting to run Predelinquent Dunning Letters and the workflow is ending with the following error:

ERROR
-----------------------
Failed Activity @IEX: Strategy Fulfilment Mailer

Activity Type Function

Error Name 100

Error Message ORA-01403: No Data Found

Error Stack IEX_STRATEGY_WORK.send_mail (IEXSTFFM, 461813, 518008, RUN) Wf_Engine_Util.Function_Call(IEX_STRATEGY_WORK_PUB.send_mail,
IEXSTFFM, 465792, 518008, RUN)


The issue occurs after applying <Patch 17043270>.

Cause

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