Audience Workbench Export List Ends With Error When Exporting Large Set Of Data

(Doc ID 1604633.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Marketing - Version 12.1.3 and later
Information in this document applies to any platform.


When trying to export a list that contains a large set of data, for example 250000 rows, the system ends with an error "You have encountered an unexpected error. Please contact the System Administrator for assistance". 

oracle.apps.fnd.framework.OAException: oracle.jbo.JboException:
JBO-29000: Unexpected exception caught: java.lang.OutOfMemoryError, msg=Java heap space


But you find that exporting an aundience list of only 44000 rows works fine.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms