My Oracle Support Banner

Audience Workbench Export List Ends With Error When Exporting Large Set Of Data (Doc ID 1604633.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Marketing - Version 12.1.3 and later
Information in this document applies to any platform.


When trying to export a list that contains a large set of data, for example 250000 rows, the system ends with an error "You have encountered an unexpected error. Please contact the System Administrator for assistance". 

oracle.apps.fnd.framework.OAException: oracle.jbo.JboException:
JBO-29000: Unexpected exception caught: java.lang.OutOfMemoryError, msg=Java heap space


But you find that exporting an aundience list of only 44000 rows works fine.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.