Last updated on AUGUST 18, 2016
Applies to:Oracle Advanced Collections - Version 12.1.2 and later
Information in this document applies to any platform.
Attempting to search for a Customer By: Account in Advanced Collections Customer Search form and receive the following error:
FRM-40212: Invalid value for field ACCOUNT_NUMBER_10
The issue only happens when users search using Customer By: Account.
If the search is changed to: Customer By: Organization, the search returns the expected result.
Steps to Reproduce:
Responsibility: Collections Agent
Navigation: Search > Quick Search Tab
In the Customer Search page, select:
Operating Unit = USP
Customer By: Account
Account Number = ####
The error appears at the bottom of the form.
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